In my view if we allow our SharePoint Centre of Excellence to both self-organise and self-govern then we are on the path to success
Practically, we can start to facilitate continuous improvement, at each of the information and technology layers in the following ways: Knowledge (SharePoint) Proactive maintenance and engagement from a Knowledge Centre of Excellence Changes distilled via the Knowledge Governance Boards New business requirements Changes to the Vision Emergent behaviours (Suggestions, Search analytics, Open Term Sets, Enterprise keywords) Collaboration (SharePoint) Proactive maintenance from a Knowledge Centre of Excellence Changes distilled via the Knowledge Governance Boards On-going Community Management New business requirements Changes to the Vision Emergent behaviours (Suggestions, Search analytics, Open Term Sets, Enterprise keywords) Adding emergent meta data from the ‘Enterprise Social’ platforms as synonyms to the formal meta data Maintaining Content Types to support business requirements, changes in vision and facilitating the creation of formal knowledge
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The support network (for the Tummelers) is provided by the SharePoint Centre of Excellence (C of E) or some other business centric, SharePoint aligned team
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